GitLab Taught Us That Clouds Aren’t Data-Loss-Resistant

public cloud

You may think that once you store data in the cloud you are safe from harm. However, GitLab’s users had to learn a different kind of lesson recently. Even the properly managed and protected public cloud platforms can’t give you an absolute guarantee you that your data won’t be lost or compromised at some point.

Compared with the on-premise infrastructure data storage options, pro cloud hosting platforms are definitely much more reliable and safe. It also goes without saying that cloud vendors have more sophisticated backup solutions and available resources to deal with the disaster-recovery eventualities. No wonder why many cloud users feel perfectly safe about their data stored in the cloud for the above-mentioned reasons and advantages provided by the major cloud-hosting companies.

Public Cloud Data Loss

Yet, there are no guarantees. Sometimes, even the best cloud data storage and protection plans fail. When it comes to the cloud, you have to forget about the corporate rule – too big to fail. Here are some examples worth remembering:


#1 GitLab: One of GitLab’s admins had accidentally deleted almost 300GB of user data. As expected, some of the deleted data was quickly restored from the backup database. However, some information was simply gone forever. That’s bad news for any cloud services provider, especially for a promising startup, such as GitLab.


#2 Dropbox: It is a little bit hard to believe that even Dropbox can experience these kinds of embarrassing data loss troubles. That’s exactly what happened in 2014. If it is any comfort for Dropbox users, this was relatively a minor incident, which didn’t affect the critical number of users.


#3 Azure: This is a respectful public cloud service run by Microsoft. They had an incident in 2014. However, to be quite honest it is not certain who is to blame for it. Either way, Microsoft issued a warning that it is possible to experience a data loss as a result of hosting an outdated SQL Server version 2014 on Azure.


#4 Google: The bigger the company is, the harder it gets to get reliable information about data loss incidents. The trouble had to be so huge that it is impossible to ignore or hide it. That’s why we have every reason to believe that even the mighty Google had some data “hiccups” every now and then.


#5 AWS: Finally, even Amazon’s public cloud service called AWS couldn’t protect its users from a partial data loss at one point.


What’s the moral of our cloud data loss story?

There’s no absolutely safe place for your data. However, compared to any other alternative, cloud storage is the best thing you can get and expect at the moment. For what is worth, cloud back-up and special disaster-recovery options are constantly improving. Don’t put all of your cards on cloud or any other data storage option. However, remember that the cloud is the best there is in terms of data protection.


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